Conversational Artificial Intelligence and Voice Cloning Market 2021-2026: Call Center Market is Rapidly Evolving to become an AI-enabled Customer Contact Platform Market – – Yahoo Finance

DUBLIN, December 06, 2021–(BUSINESS WIRE)–The "Conversational Artificial Intelligence and Voice Cloning Market: Next Generation Enterprise Solutions by Use Case, Application, and Industry Verticals 2021 – 2026" report has been added to's offering.
This report evaluates the market drivers and uses cases for conversational AI and voice cloning solutions to execute various business functions such as CRM. The report analyzes the core technologies used to build conversational AI and voice cloning solutions along with the potential application areas across industry verticals.
The report provides an analysis of leading company strategies, capabilities, and offerings. Forecasts include technologies, solutions, services, applications, tools, and platforms from 2020 to 2025. It also provides forecasts by deployment type, business type (enterprise, SMB, government), industry vertical, and specific applications.
Select Report Findings:
The conversational AI platform market will reach $12.9B USD by 2026
North America will lead the market, followed by Europe and the Asia Pacific region
Leading technologies are machine learning, deep learning, NLP, and automated speech recognition
Call centers are evolving to become AI-enabled customer contact service providers for enterprise services
Enterprise services companies are increasingly leveraging AI for CRM as well as inbound and outbound marketing and sales operations
Traditional peer-to-peer communication systems consisting of emails, phone calls, text messages, and face to face meetings have hugely been disrupted with the widespread adoption of next-generation platforms such as social media, messaging apps, and voice-based assistants. This has triggered a major paradigm shift in customer behavior to prefer these alternative communications platforms, providing omnichannel experience regardless of devices. Not surprisingly, younger people are at the tip of the spear of the adoption curve for text but also voice, video, and image sharing.
For additional market segments, a shift occurs in terms of customers' business engagement expectations when they realize they may engage over their favorite chat platform using text, voice, and video communications. Conversational AI plays a profound role here, automatically communicating with customers as if a real human being, but in actuality an authentically human-sounding, AI-powered bot.
Conversational AI leverages natural language, machine learning, and other technologies to help omnichannel engagement platforms better understand and interact with customers, providing automated and personalized experiences across any channel including web, applications, mobile, and other platforms. Businesses can leverage opportunities to automate customer service operations as well as marketing and sales initiatives.
Businesses are beginning to integrate conversational AI through voice assistants, chatbots, and messaging apps. We expect that 33% of enterprises will shift their customer support function entirely to virtual assistants by 2026. This prediction is supported by the findings that indicate most customers prefer to shop with business through chat applications. This represents a massive shift from five years ago.
Whereas conversational AI merely sounds like an actual human, voice cloning mimics a known person's voice that is distinguishable as someone that a person would believe is the real person that they know. Like basic conversational AI, it may be used with various applications and industry verticals, particularly retail and other consumer services-oriented business areas.
With voice cloning, businesses can introduce a customer familiar voice to build a long-term relationship and ensure a better customer experience. Voice cloning models are trained through some data set, typically within only a few hours of recorded speech. It also leverages AI and machine learning technologies to train models so that it may engage in natural-sounding, real-time conversations with customers.
In addition to shifting customer behaviors and expectations, there are some other factors that drive enterprise and contact service providers towards leveraging conversational AI and voice cloning solutions. Some of the factors include saving time for customer service, improving real-time accessibility, increasing efficiency, reducing customer acquisition costs, building long-term relationships, handling customer queries effectively, and reducing customer complaints.
Pandemic mitigation is expected to add a significant growth factor to the conversational AI and voice cloning market as businesses seek to automate operations and enhance worker safety as well as support governmental rules and regulations.
As the social distancing, remote work and operation, and massive digitization continue to grow, businesses will be more reliant on providing remote services to customers.
Companies Mentioned
Acapela Group
Alt Inc.
Aristech GmbH
Artificial Solutions
Creative Virtual
Descript Inc.
Kasisto (KAI)
Nuance Communications
ReadSpeaker (rSpeak)
Resemble AI
Smartbox Assistive Technology
Voctro Labs
For more information about this report visit
About is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends.
View source version on
Laura Wood, Senior Press Manager

For E.S.T Office Hours Call 1-917-300-0470
For U.S./CAN Toll Free Call 1-800-526-8630
For GMT Office Hours Call +353-1-416-8900
(Bloomberg) — Apple Inc.’s self-driving car project has lost three key engineers in recent weeks, adding to a rash of departures from a tumultuous business with daunting ambitions. Most Read from BloombergThe World’s Relentless Demand for Chips Turns Deadly in MalaysiaSand and Soldiers Mix as Troops Move In to Protect Cancun TouristsAnatomy of a Bad RoadThe 15 Best Beers We Drank This YearFormer Oil Trader Is Now Betting on Lumber for SkyscrapersEric Rogers, billed as Apple’s chief engineer for
YouTube and Roku Inc announced on Wednesday a multi-year pact to end a battle that dragged for months over accusations of anti-competitive conduct and threatened to strip the internet's biggest video streaming service from tens of millions of TV devices. "Roku and Google have agreed to a multi-year extension for both YouTube and YouTube TV," the companies said on Twitter. "This agreement represents a positive development for our shared customers, making both YouTube and YouTube TV available for all streamers on the Roku platform."
These companies produce the only thing that matters.
(Bloomberg) — Amid the rusted remnants of Venezuela’s once-mighty oil industry, a motley crew of obscure drillers has achieved a feat few thought possible: It’s more than doubled the country’s crude production in the space of a year.Most Read from BloombergThe World’s Relentless Demand for Chips Turns Deadly in MalaysiaSand and Soldiers Mix as Troops Move In to Protect Cancun TouristsAnatomy of a Bad RoadEven in the Metaverse, Not All Identities Are Created EqualThe $300 Billion Plan to Bring G
HELP ME RETIRE Hello, My wife and I are 58 years old. We have four grown children who are all on their own with good jobs. All of their undergrad college has been paid for. (One daughter has graduate school loans for her advanced degree that she is paying for.
After a mixed Wednesday, a Bitcoin move back through to $52,000 levels would support the broader market.
(Bloomberg) — Most Read from BloombergThe World’s Relentless Demand for Chips Turns Deadly in MalaysiaSand and Soldiers Mix as Troops Move In to Protect Cancun TouristsAnatomy of a Bad RoadThe 15 Best Beers We Drank This YearFormer Oil Trader Is Now Betting on Lumber for SkyscrapersThe U.K. and its mobile networks have set a target of 2030 to carry 35% of their data over so-called Open RAN equipment, challenging dominant suppliers Nokia Oyj and Ericsson AB.While not compulsory, the “ambition” t
Your retirement and finances are about much more than numbers. Your laser focus on saving and investing seems to have overshadowed the realities of retirement details. Do not jump on the early retirement bandwagon just because it looks good.
China has told multinationals to sever ties with Lithuania or face being shut out of the Chinese market, a senior government official and an industry body told Reuters, dragging companies into a dispute between the Baltic state and Beijing. China downgraded its diplomatic ties with Lithuania last month, after the opening of a representative office by Taiwan in Vilnius. Lithuania's ruling coalition had agreed in November last year to support what it described as "those fighting for freedom" in Taiwan, putting its relations with China at risk.
Crowdstrike CEO George Kurtz joins Yahoo Finance Live to discuss the surge in ransomware attacks throughout the pandemic and how fellow cybersecurity firms are losing trust in Microsoft.
(Bloomberg) — China’s aluminum industry, the world’s biggest, is becoming increasingly dependent on overseas supplies of the ore needed to make the metal, another sign of the nation’s chronic reliance on raw-material imports.Most Read from BloombergThe World’s Relentless Demand for Chips Turns Deadly in MalaysiaSand and Soldiers Mix as Troops Move In to Protect Cancun TouristsAnatomy of a Bad RoadThe 15 Best Beers We Drank This YearFormer Oil Trader Is Now Betting on Lumber for SkyscrapersThe a
Quantum computing is on target to be among the greatest scientific and technology breakthroughs of the 21st century.
(Bloomberg) — Buoyed by high oil prices, the bosses of the biggest explorers this week laid out a vision for the energy transition that hinges on more fossil-fuel investment rather than less.Most Read from BloombergThe World’s Relentless Demand for Chips Turns Deadly in MalaysiaSand and Soldiers Mix as Troops Move In to Protect Cancun TouristsAnatomy of a Bad RoadThe 15 Best Beers We Drank This YearEven in the Metaverse, Not All Identities Are Created EqualThe World Petroleum Congress in Housto
As the economy has steadily reopened, Matthew Lynn says one of the unexpected consequences of the pandemic has been a “great retirement” of older workers choosing not to return to work and instead to live comfortably on their savings and investments.
The end of the year can be a time to reflect on your financial situation, and evaluate your retirement portfolio. With 2021 coming to a close, T. Rowe Price says there are several moves that people saving for retirement should make by … Continue reading → The post Saving for Retirement? Investment Giant Says Make These 3 Moves By Years End appeared first on SmartAsset Blog.
The newly minted steel company has trounced the market and its peers since the bear market bottom. Is it worth buying?
From the pandemic low in March 2020 to Dec. 4, 2021, the aggregate value of digital currencies skyrocketed more than 15-fold to $2.3 trillion. Although the Big Two — Bitcoin and Ethereum — receive much of the credit for these nominal gains, it's meme coins Shiba Inu (CRYPTO: SHIB) and Dogecoin (CRYPTO: DOGE) that have come out of nowhere to become fringe top-10 tokens, in terms of market cap. Shiba Inu is the unquestioned jaw-dropper in 2021.
Amazon Web Services had a major outage on Tuesday. The range of companies affected demonstrates how reliant the world is becoming on just a handful of cloud service providers.
Upstart and SEMrush have fallen about 47% and 28%, respectively, yet both companies have been executing and showed strength in their third-quarter reports. Upstart is bringing optimal credit to a segment of people that might have never received it before. The company partners with banks to determine credit worthiness in what some consider a radical way.
Apple's plans to produce a VR and AR headset could finally bring the category to the mainstream.


Leave a Reply

Your email address will not be published. Required fields are marked *